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I regret that
I do not have in place a system of gathering written testimonials. Perhaps
someday I will . . . Here are a few impromptu letters that clients have
sent me.
Ron, I wanted to take the time to thank you for all of the time and effort you have spent with us. The stress alone has been a nightmare. This being our first home purchase, we could not imagine dealing with any other agent then yourself. As mentioned, when we first started to look no agent wanted to spend the time with us. Thank you again. - - - RT& JT, Monterey.
Ron and I worked together to find a home during one of the most competitive housing markets in recent memory. Without failure, he has provided good advice on the quality of a house and its neighborhood, and if a house was a good deal for the area and had good resale, raised the point in conversation. Similarly, if a house was overpriced or would not be an attractive resale candidate, he also raised those points.
Ron and I ended up placing winning bids on 2 properties. The first property had defects that required repair that the sellers had not disclosed. Due to Ron's foresight in writing contingencies in the contract, I was able to cancel the contract and ended up saving about $20,000 in repair costs.
Between the first contract and the second, we placed bids on several other properties but lost out on multiple offers. In the last contract, Ron and I were able to close escrow within 3 1/2 weeks. Ron also, out of his own pocket, paid for a termite inspection on the property that I bought and moved into, because the termite inspection was needed to verify what work had already been done and I was getting stretched financially.
Aside from the house search itself, Ron accomodated my work schedule, and agreed to view houses with me at off hours during the week and on weekends. Ron also provided me with lots of e-mail updates on MLS listings, so I could look through the house listings, and decide which I wanted to see.
Ron is a buyers advocate, and really allows you, as the consumer, to call the shots and make your own decisions. He does not attempt to "control" you, nor does he attempt to push you into buying a house. So all and all, I recommend Ron whole heartedly and would sign him up as my agent if I were still looking for a house. I've recommended Ron to my co-workers and friends. I was a first time buyer, and he helped me out considerably.
- - - Sincerely, M.R., Proud Homeowner in San Mateo, CA.
Ron found us a special property to fit our unique needs for a first home. As first time buyers, price was a major consideration for us. However, we also wanted a solid home in a fairly quiet location that we could improve with "sweat equity". Ron found us a real "fixer-upper" located on the shores of Anderson Lake. It showed badly and needed about $15,000 worth of major work to be liveable. But it was built on bedrock in an area of higher priced homes, and with imagination and hard work we've been able to renovate and expand into our version of our dream house. Because Ron took the time to really listen and understand our needs, we got exactly what we wanted! - - - DM & GM, Morgan Hill
Ron understood that to us, buying a home was not just an investment decision. We wanted a quiet, serene and healthy environment; a place to relax and recharge our emotional energy after working hard all day. With Ron we found a wonderful condominium in Saratoga, surrounded by redwood trees. As soon as we saw it, we knew it was the one. Ron was sensitive to our needs, and helped us find our perfect home. - - - AD & SD, Saratoga.
When Ron said he would write any offer, he wasn't just kidding! We wanted a big home in a good Sunnyvale neighborhood, but every house we saw was way above our price range. Ron explained that we were in a buyers market and if we kept trying, we would eventually find the right house. He was right. We made a low offer and spent nearly a month negotiating with the sellers before reaching a compromise we all could live with. Ron showed us how we could save a lot of money by purchasing the house as-is and doing most of the work ourselves. We're happy we found such a knowledgeable and professional agent to help us buy our first home. - - - JH & JH, Sunnyvale.
After looking at condos with other agents, we had almost given up on finding a three bedroom in a good area. You surpassed all our expectations by finding us a nice 3 bedroom single family home in a great Cambrian neighborhood, and we didn't need a condo after all. Thanks too for the superb job in helping us negotiate price and terms. - - - PR & ER, San Jose.
Dear Ron,Three months have passed since we closed escrow on our new home here in Hayward. Christine and I are happy indeed with our purchase. As we reflect on our project of first preparing and selling our home in Southern California – doing our best to do everything right – then buying a home here in Northern California, your professional contribution stands out.
We educated ourselves about the process of selling and marketed our home successfully.
Continuing our education when time came to buy, we found your website and digested the book you recommended: Bought, Not Sold: Single Agency, Buyers’ Brokers, Flat Fees and the Consumer Revolution in Real Estate. This was an eye-opener. The book spelled out how the code of ethics real estate professionals advertise is designed to favor sellers and the agents themselves. We understood that when you contact agents to show you homes, they will “work with you” but won’t mention that they have a clear legal duty to represent the seller’s best interest when they show you their own listings or those of another agent.
There was no doubt in our minds that we should commit to and work with an Exclusive Buyer Agent (EBA), who would work with and truly represent us – legally and emotionally. It has been a pleasure to work with you and your associate Keli Thompson.
We wanted to explore three counties here in the San Francisco Bay area. You provided outstanding visibility of everything that was available, fit our needs in terms of size and location, and was within our reach. As we entered serious negotiations for a home, you represented us and saw to it that the property was thoroughly inspected. I appreciate that throughout this process you were very sensitive to our desires, provided good advice, and allowed us to learn from the market by showing us what was available.
As we enjoy our new home, we have complete peace of mind knowing that we made what for us was the best possible purchase.Thanks!!!!!
Dag and Christine, HaywardP.S. You provided a referral on behalf of our friends Tina and Drew who are moving to Atlanta. They never read the book, but are super pleased with EBA Cathy Wilson, Jennifer Penso, and the entire experience. They located a home, bid and negotiated well, only to reject the home at the last moment due to moisture problems uncovered by the “pit bull inspector.” With a laugh, Jennifer said this trusted inspector had ruined many deals for her. Subsequently, she found Tina and Drew a similar house in better condition at an even lower price. They are now in escrow..
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